Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
About Wilhelmsen:
Founded in Norway in 1861, Wilhelmsen has evolved into a comprehensive global maritime group. We provide essential products, services, and cutting-edge innovations to the merchant fleet and are proud to offer world-class crew and technical management to some of the largest, most complex vessels ever to sail the seas.
We are committed to shaping the future of the maritime industry by developing new opportunities in renewables, zero-emission shipping, and marine digitalization. At Wilhelmsen, we don't just follow industry trends—we lead the way, continuously innovating and embracing new challenges.
With thousands of colleagues across more than 60 countries, we take pride in supporting a diverse and inclusive workplace that fosters creativity, collaboration, and sustainability. We are deeply committed to delivering exceptional customer experiences while pushing the boundaries of innovation and sustainable growth.
At Wilhelmsen, we’re not just about today—we’re building the maritime industry of tomorrow.
The position:
We are looking for a Sales Advisor to join our Wilhelmsen Ships Services team. This position will act as the key point of contact for customers, advising and supporting them on which products to buy, when, why, and where. The role also involves managing orders, providing excellent service, and driving sales through proactive follow-ups on quotes to increase conversion.
About the location / department:
The position will be located in Rio de Janeiro, Brazil. You will report to the Customer Service Manager for your territory and closely cooperate with Sales, TSMs, TSBDMs, and other internal stakeholders, including Operations and Credit.
Who you are:
We are looking for someone with a customer-focused mindset, the ability to adapt to customer needs, and a proactive attitude. You should have a passion for inside sales and customer service, with the ability to turn opportunities into sales growth.
Required experience and skills:
Relevant education and/or work experience in inside sales or customer service.
Fluent in English – both written and spoken.
Interest/experience in the shipping industry and marine products.
Strong commercial understanding and sales skills.
Excellent networking, interacting, and communication skills.
Ability to react/adapt to customer needs and turn opportunities into sales.
Growth mindset and "Can Do" attitude.
Ability to use digital tools and data-driven insights.
Excellent telephone and inside sales skills.
Strong organizational and execution skills, delivering quality customer service and sales.
What you will be doing:
Work closely with customers, understanding their needs and providing commercial guidance.
Keep customers informed about order status, surcharges, and relevant changes.
Proactively follow up on quotes and convert them into orders.
Promote sales campaigns and initiatives to customers.
Support sales teams during Business Reviews, bringing operational insights.
Capture customer information in the system and help them standardize requests (Star List information).
Engage in customer visits, collaborating with Sales (KAMs, TSMs, TS&BDMs).
What we offer:
A dynamic and inclusive environment within a leading global company.
Opportunities for personal and professional growth in the maritime industry.
A culture of collaboration, innovation, and sustainability.
Applying:
Sounds interesting? If you can see yourself in this role, please let us know why you are our new Sales Advisor.
You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational letter.
📍Work location: Centro, Rio de Janeiro – Brazil
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