Key job responsibilities
Lead program and topology changes mobilizing peers to implement actions
Lead 3YF/OP cycles for the channels under your responsibility
Inspect opeartions, cost and speed inputs and propose improvements
Have in-depth knowledge of product and processes and work with peers to improve them
Represent EF Ops team in business reviews with audience up to two levels up
A day in the life
You will meet with your team, attend business reviews, read and write documents, dive deep on systems, processes, dashboards to track your metrics and uncover opportunities. You will have lunch together and hang out with the rest of the team. You will celebrate wins, be self critical to find opportunities for improvement and follow up on plans to bridge gaps.
About the team
External Fulfillment operations team is resonsible for seller and vendors operations for orders fulfilled from seller and vendor owned warehouses using their labor. We are accountable for delivering operational cost and speed related results and work in partnership with other team in Amazon to improver partner and customer experience. Our channels are scaling the fastest at Amazon operations and there is a lot of innovation happening.
Basic Qualifications
- Bachelor's degree;
- Program or project management experience;
- Experience working cross functionally with tech and non-tech teams;
- Experience defining and implementing process improvement initiatives using data and metrics;
- English Skills;
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization;- Experience building processes, project management, and schedules.
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