Account Manager

RentCars - Curitiba, PR

If your ideal job is helping to drive a great company to even greater success, keep reading this! Rentcars.com, the leading online car rental agency in Latin America is seeking a Manager of Global Partnerships to join our team and contribute to our global growth and excellence. This is your opportunity to make a significant impact on our business, driving key initiatives and being an important member of our leadership team.

If you have fluent English, a successful track record of high-level negotiation with international key accounts, knowledge of pricing methodologies.

Snapshot of Key Accountabilities:

As the Manager of Global Partnerships, you will have full responsibility for driving our business and improving and growing our revenue by fostering relationships with existing suppliers, prospecting new suppliers and generating new product offerings. You are an enthusiast about the car rental market, allying your interest with the ability to extract crucial market information and insights to enhance our business. A data-driven profile is essential to connect with the competitive environment and our business goals. Key initiatives include:

Revenue:

Manage sales performance of all rental companies, identifying opportunities to increase revenue

Manage and negotiate key account agreements that position Rentcars.com into the global market

Negotiate the commission conditions in order to increase final revenue

Negotiate specific rates for each strategic source markets, based on product competitiveness and ideal commissioning

Monitor car rental market share and penetration, identifying opportunities that better suit our customers' needs

Monitor Web service system performance and share information that would help car rental companies to minimize errors and reduce response time

Monitor search “no results” deriving from lack of product availability and seek solutions to reduce no results rates

Manage performance of optional services and negotiate better conditions that would improve the conversion rate, as well as increase revenue

Analyze the car rental market and identify new business opportunities in Brazil and abroad

Represent Rentcars.com to rental companies, at tourism trade fairs and important events, both in Brazil and abroad

Develop strategies to increase the business with the Marketing and Product teams and implement commercial best practices

Coverage:

Oversee each new car rental company negotiation, ensuring that the agreed conditions meet the predefined business rules

Outline and map new partnerships according to Rentcars' expansion

Ensure that the IT integrations with new partners are performed and achieved within the established deadlines and quality standards, being aware of opportunities for improvement and time saving

Negotiate Rentcars' expansion into different countries where there are car rental companies operating and negotiate new payment methods

Ensure continuous updating of stores and vehicle groups of car rental companies in our different platforms

Improve change alerts in order to have our records always up to date;

Assure registration of special offers provided by the car rental companies in the shortest possible time

Pricing and Competitiveness:

Monitor price among our competitors in their different sales channels, including car rental companies themselves and develop actions that guarantee 100% price equality

Monitor car availability and guarantee the same availability in our channels

Actively participate in the price/markup definition for markets in which we operate with NET rate, focusing on improving our revenue and conversion

Define relevant criteria to be applied in artificial intelligence algorithms;

Develop, together with the financial, marketing and product teams, actions that improve our services and make our offerings always attractive and competitive

Scorecard e Reports:

Track scorecard of each car rental company portfolio, sharing information and actively working to improve the overall performance including rate parity, availability, WS performance, NPS, complaints and their SLA resolution, financial status and commission payments

Ensure that all relevant information, including performance reports, are shared with partners in order to assist them in their market position and strategies jointy with Rentcars' partnership

Ancillary Revenues:

Manage performance of complementary products, ensuring the achievement of defined goals and targets

Identify new opportunities that contribute to increase revenue originated from ancillary products

Business Development Information:

Report business development results to shareholders

Understand and mitigate key elements of the company's risk profile

Report risk issues to the board of directors

Alongside HR, review account managers benefits and implement bonus plans according to performance

Agreements Renewal and Internal Process:

Ensure that all Supplier Agreements comply with all legal and regulatory requirements and are always current, up to date and properly archived

Improve existing flows and develop new ones aiming the proper reflection of any negotiated condition with the car rental companies

Traits Required for Success:

Our ideal candidate thrives in a fast paced environment and has the self confidence to purposely drive toward results while constantly problem solving and engaging the commitment of your co-workers. You connect quickly with others in a warm, poised, and enthusiastic way and excel at coaching, motivating and persuading others to do what needs to be done to achieve the organizationʼs goals. This role requires a strategic, big picture thinker balanced by focus on the hands-on technical aspects of the work. Your initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions is the key to success here at Rentcars.com

Key Attributes:

Passion for creating innovative strategies

Data-driven mindset focused on negotiation

Strong negotiation and problem-solving skills

Ability to influence both horizontally and vertically employees of Rentcars.com

Ability to prioritize and to multitask in a fast-paced environment, manage several projects simultaneously, meet deadlines, and clearly communicate potential challenges

Ability to work independently as well as part of an extended, cross-functional team

Experienced and a self-assured presenter to all audiences

Skills/Experience/Knowledge Required:

Previous experience leading high performance teams

Solid understanding of business development strategies related to commercial negotiations and prospection

A leader with both creative and analytic capabilities

Outstanding communication (written and verbal) and interpersonal abilities

Experience in a services company, preferably in Internet or/and in the car rental market

Fluent English

Additional languages are highly desirable

University degree BSc/BA in Business Administration, Marketing, Communication or relevant field; MSc/MA will be a plus

Experience in Internet / e-commerce company or in the car rental market is a plus

In addition to all this you will be part of a company ranked as Great Place to Work and also among the most beloved in Brazil, according to glassdoor Love Mondays. Get to know behind the scenes of one of the best companies to work for in Paraná on our Instagram: @wearerenties #wearerenties.

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Rentcars.com values diversity and offers equal opportunities to all applicants applying for our jobs, regardless of race, gender, sexual orientation, color, appearance, nationality, religion, age, physical and mental disability, marital status or politics ideology.

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