Sales Support Coordinator
CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 509 vessels call more than 420 ports in the world on all 5 continents. In 2018, they carried 20.71 million TEUs (twenty-foot equivalent units).
Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions.
With a presence in 160 countries and through its 755 agencies network, the Group employs more than 37,000 people worldwide, including 2,400 in its headquarters in Marseilles.
Provide administrative and sales support to Outside & Inside sales with no customer portfolio.
- Follow-up customers regarding quotations sent to them
- Monitor SQ expiration / not booked
- Help to Maintain Market ID
- Contact with pricers on Freight & DDSM claims
- Promote CMA CGM Support Group Services and VAS
- Create and follow up customer complaints
- Contribute to dispute resolution
- Back-up for Outside Sales (when on visit)
- Support Outside/ Inside sales activity by providing update of customer information and reporting
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