Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Associate Account Manager
Introduction to the Team:
The Associate Account Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Account Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.
The Account Management team ensures that global travelers always find the most suitable property for their dream trip and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.
In this role, you will:
Develop and sustain strong partner relationships as a trusted advisor by providing relevant data insights to drive revenue and partner engagement
Grow and optimize an account portfolio focusing on the adoption of EG's full suite of products and tools
Use a consultative approach to uncover the needs of an account and align the best solution to add value to the partner and the traveler
Ensure partner hotels' product (content, promotions, rates, and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
Represent Expedia in the local market, tasked with embodying the company's ethos and fostering strategic partnerships to elevate our brand presence
30% of travel might be required for market visits
Other reasonable duties, as assigned
Experience and qualifications:
2 + years of experience and college/university or master’s degree; degree in Hospitality, Tourism or Business Administration is a plus but not required; or equivalent related professional experience
Proficiency in English and Spanish
High impact personality: intellectual agility, commercial skills, empathy and team player
Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
Organization and time management skills, rigor
Proven follow-up/persistence when facing challenging situations
Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals, and/or strategic objectives) set by leadership team
Bridges and sustains solid partnerships Solution Alignment
Appetite for innovative technology, fast-changing business environment, data-driven decision making
Demonstrates general problem-solving skills and an intense curiosity to identify trends
Ability to effectively communicate to various levels and through a variety of communication channels
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to identify the decision-making style of stakeholders in order to influence direction of decisions even when holding a position contrary to the majority
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
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