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Client Success Manager - LatAm

Mintel
São Paulo
Full time
há 3 dias

At Mintel, we are only successful when our clients are successful, receiving value from our service, and continuing to partner with us on a recurring basis. The focus of this role is to support the continued high retention rate of Mintel subscription clients by ensuring Mintel's market leading data and insight is applied to its full extent within our clients’ business to support their commercial objectives. You will achieve this by providing best-in-class levels of service through the whole client lifecycle of onboarding, product adoption, value-led engagement, advocacy and retention.

We are excited to continue to watch our presence in Latin America grow. As a Client Success Manager focusing on managing relationships with several clients within the Consumer Packaged Goods space, you will have the opportunity to bring value and insights to these businesses. You should come into the business with at least 2 years of professional experience in supporting clients in a B2B or professional services environment. You will need to be fully fluent in Portuguese, English and Spanish (reading, writing and conversational).

This is a Hybrid position based in Sao Paulo.

What You Will Be Doing:

You will partner with an Account manager to support, retain and grow a group of our well-known clients across the consumer packaged goods industry. Day-to -day responsibilities include:

We Are Looking for People Who Are:

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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