We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
You will be part of DriverLAB, an innovation center in Brazil 100% focused on partner drivers. This transformative initiative is designed to provide greater well-being to partner drivers, with care solutions that enhance their earnings, reduce costs, promote greater access to services, and enable more Brazilians to drive and thrive through the platform.
Additionally, your role will have a strong focus on sustainable initiatives, promoting the democratization of access to electric vehicles. We believe that expanding the adoption of electric cars is a key step toward a more sustainable and efficient urban mobility ecosystem. Through this position, you will be part of projects that drive the growth of sustainable transport solutions, empowering drivers and contributing to the reduction of the carbon footprint in urban areas.
Role Responsibilities:Job Description:
We are looking for an analytical, strategic, and highly communicative individual to join our Commercial Planning and Sales Enablement team. This position is crucial to strengthen the sales team's performance through optimized processes, structured commercial planning, strategic content, and data analysis.
The role involves identifying improvement opportunities in the sales journey, proposing solutions alongside the Product team, supporting strategic sales planning, and ensuring all initiatives are reflected in documentation, training, and performance reports.
Responsibilities:
Diagnose bottlenecks and opportunities in sales processes, proposing practical, data-driven solutions.
Request and monitor improvements with the Product team that directly impact the efficiency and conversion of the sales team, and test these improvements before wide adoption.
Develop, organize, and maintain sales support materials (pitch decks, playbooks, battle cards, FAQs, among others).
Update and structure documentation such as process flowcharts, training manuals, and onboarding materials.
Conduct regular training sessions for sales team development and onboarding, focusing on agility and consistent performance.
Ensure the strategic and correct use of commercial tools (CRM, automations, content library, etc.).
Support commercial planning by creating market analyses, sales projections, and performance reports.
Monitor commercial KPIs and suggest initiatives that directly impact the productivity and conversion rates of the sales team.
Generate reports and insights for decision-making, optimizing sales strategies and commercial campaigns.
Act as a bridge between Sales, Product, Marketing, and Operations teams to ensure alignment of messages, processes, and objectives.
Promote a culture of commercial excellence, sharing best practices and continuous learning.
Requirements:
Previous experience in Commercial Planning, Sales Enablement, Sales, Commercial Operations, or related areas.
Well-organized with strong attention to processes and documentation.
Ability to transform strategies into objective, functional materials that can be applied in the team's daily activities.
Knowledge of tools like Salesforce, HubSpot, or similar.
Ability to conduct training sessions, presentations, and interactions with different audiences.
Analytical and results-oriented mindset, with the ability to translate data into actionable insights.
Advanced Excel skills are a must.
Intermediate English for reading, material creation, interaction with global tools, and participation in occasional meetings.
Desirable:
Familiarity with sales methodologies (SPIN, Sandler, Challenger, etc.).
Knowledge of query languages like SQL or SOQL (Salesforce) for direct performance analysis and decision-making support.
Experience with Business Intelligence tools (Power BI, Tableau, or Looker) for dashboard creation and data analysis.
Experience in planning commercial campaigns and go-to-market strategies.
Behavioral Profile:
Proactivity and autonomy.
Clear and collaborative communication.
Ability to work collaboratively with multiple stakeholders.
Ownership mindset and focus on high-quality execution.
Curiosity and willingness to constantly learn.
Flexibility and adaptability to work in dynamic environments with frequent changes and continuous process evolution.
Strategic thinking and analytical vision to identify opportunities and propose high-impact solutions.
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
