OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.
Summary: Freight Forwarding Trainee
The Freight Forwarding Trainee supports the daily operations of the department by assisting with administrative tasks, maintaining an organized and compliant filing system, and delivering professional, customer-focused service. This entry-level role is designed to provide hands-on experience in logistics while contributing to the overall efficiency and success of the team.
Supervisory Responsibilities:
- None
Duties and Responsibilities
Key Accountabilities
- Charge out files.
- Enter full job details into CargoWise based on the expected/agreed handling process.
- Request CE Merchant Release for import sea shipments.
- Transmit ISF files in CW1 based on department-aligned procedures.
Customer Service
- Work closely with customers, colleagues, and third parties to ensure smooth operations and meet deadlines.
- Maintain effective and consistent communication with customers.
- Be proactive in identifying and addressing problems.
Administration
- Support general office administration tasks.
- Maintain an effective and organized filing system in line with company processes.
Financial
- Review incoming and outgoing invoices for accuracy and timeliness.
- Comply with finance procedures, including month-end closing activities.
- Liaise with the finance department as needed.
- Process supplier payments and enter amounts in both CargoWise and the financial spreadsheet.
- Manage and forward supplier receipts to the Finance Department.
General
- Collaborate with colleagues to promote a positive and productive work environment.
- Act in alignment with the company’s values.
- Maintain a tidy and professional workspace.
- Support special projects and initiatives as directed.
- Report issues or concerns to the manager promptly.
- Perform other duties as reasonably requested.
Required Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams.
- Excellent verbal/written communication skills.
Education and Experience:
- Be a student of Graduation Level at Administration, International Relations, or Foreign Trade courses.
- English Skills level Intermediate.
- Familiarity with Cargo Wise’s Enterprise system a plus.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
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