Within Global Banking & Markets Operations, the Operations team is responsible for supporting cash equities transactions, ETF redemption/requests, conversions executed by the trading desks, ensuring accuracy of bookings as well as pre-matching and fails management.
The position requires a high degree of communication with Sales, Trading and our clients in a fast paced setting and ongoing interaction with other Operations teams, Compliance and Technology to resolve issues arising from trade execution, client queries, and new business. In addition, we are looking for a strong candidate that can help to drive workflow improvement.
The team performs a range of daily control functions designed to ensure booking accuracy and integrity of books and records. Additionally, the team takes care of the post-allocation flow which includes pre-matching and fails management. Main functions are:
- Managing client relationships and communicating with clients’ Middle Offices and custodians
- Trade allocations and amendments
- Reconciliations and breaks resolution
- Coordinating processing of life cycle events such as asset servicing events
- Trades pre-matching
- Management of fails and settlement issues
In addition, the team focusses heavily on continuous process improvement and automation. This is done through partnerships with our clients, sales and other Ops teams with the aim of encouraging adoption of industry best practices in relation to ‘straight through processing’ and thus improving our automation rates.
Your Impact
Are you looking for an opportunity to be part of a team that works directly with institutional clients, Sales & Trading desks, Engineering and other business partners to offer best in class client service, solve complex problems and influence change? This is a great opportunity for an analytical/client service individual to utilize their professional skills by controlling risks and driving efficiencies in a fast-paced environment.
How you will fulfil your potential
Products and Markets/Risk Management:
- Understand the products and business supported by the team
- Identify and reconcile trade booking errors
- Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings
- Allocate trades once executed
- Pre-match trades in a timely manner
- Resolve trade fails
Relationship management:
- Establish strong working relationship with the Business and other teams such as Engineering
- Build a strong partnership with our clients in order to improve the pre-matching/allocation process and client service
- Provide assistance to other Operations and Federation teams dealing with trade related queries and acting as an intermediary and liaising with Sales where necessary.
Leadership skills:
- Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow and
- Drive change by implementing new initiatives/projects
Basic Qualifications:
- Bachelor’s degree with at least 2 years experience in financial services
- Proven analytical skills, problem solving ability, and a control mentality/attention to detail
- Aptitude for building relationships and ability to communicate on complex issues
- Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
- Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
- Self-motivated and pro-active, organized and able to prioritize effectively. Accountable for projects
- Has capacity to adapt to changing market environment and work well under pressure
- Fluent written and spoken English
- Proficiency level in VBA and Excel (Python is a plus)
- Knowledge of Sinacor and B3 interfaces
- PQO Certification for Operations is required
About Goldman Sachs
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
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© The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
