At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 06/22/2025
Introduction
We are seeking a Process Support Manager to join our team in Stirred Mills & HPGR within Services organization. As process support manager you will be liaising with product management team to support front-end process design, solve customers’ challenges and drive opportunities associated with Process optimization combined with upgrades and wear parts.
Your role plays a crucial part in process optimization of the concentrator plant, which will contribute to the added value of optimization services to our end users.
In this position, you will report to VP, Stirred Mills & HPGR.
This position is mainly located in Sorocaba (BRSORO), Santiago (CLSANT), West Perth (AUWEST) or York (USYORK) and it involves up to 50% of travel.
Team you belong to
You will join a team of Stirred Mills & HPGR dedicated to drive the aftermarket business growth in a profitable and sustainable way.
We are currently working on several projects globally mainly in North America, South America and Asia pacific, but not limited to these regions.
We work closely with internal / external stakeholders, such Business Lines, Sales, Technical Support, Supply Chain and Clients.
Our team culture is all about customer in center, high ambition – always, getting it done – together and open and honest.
The members in our team are located globally.
What you’ll do
- Support start-up and commissioning process of new projects and equipment’s (Vertimill, HIG mill, SMD and HRC) at customer site
- Coordinate and take part in processing plant audits
- Interview and collaborate with plant personnel to help them achieve their objectives
- Statistical data analysis, data reporting, troubleshooting, and technical problem solving
- Provide technical support for digital solutions
- Understands the market, competition and the industry best practices for the defined technology and ensures that the sales case is built accordingly
- Attend customer meetings as necessary to develop customer solutions and provide technical and commercial support in closing sales
- Prepare accurate and timely process simulation modeling including expected values and design conditions considering various process conditions
- Ensures compliance within the sales process, proposals and risk management procedures in active opportunities
- Constantly seeks new ways to sell and develop business models
- Responsible for providing expert content to training team and if needed participate into training events
- Provide technical support to sales staff and assist in developing positive customer relationships
- Bachelor’s in Engineering, Mineral Processing
- Solid experience in process engineering or operations serving the mining or heavy equipment industries
- Excellent oral and written communication skills in English
- Able to travel up to 50% of time, domestic or international
- Have capability and perseverance for troubleshooting issues
- Workstyle is independent and have attention to details
- Highly motivated in supporting internal customers’ success.
- A proven track record of professional accomplishments and reliability.
- Previous experience in a technical field would be an advantage
- Engineering skills must include proven abilities in data handling and applied statistics, control theory and logic, application of mineral processing principles, unit operations modeling, and structured problem solving
- Familiarity with the broad range of Stirred Mills & HPGR related equipment / products.
- An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
- Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.
- Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
- Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.
- A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
- Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.
- Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact the RH – Resourcing team.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.
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