We are seeking a highly organized and empathetic HR Operations Specialist to support the seamless execution of core HR processes. This role is essential to ensuring operational excellence across payroll, benefits, and administrative functions, while contributing to a thoughtful and people-centered employee experience.
Key Responsibilities:
Payroll & Benefits Administration
Coordinate monthly payroll activities in partnership with Finance and external vendors
Manage employee benefits programs, including enrollment, updates, and inquiries
Ensure compliance with Brazilian labor regulations and internal policies
HR Administrative Support
Maintain and update employee records and HRIS systems with precision and confidentiality
Prepare employment contracts, letters, and official documentation
Support onboarding and offboarding processes with care and attention to detail
Operational Excellence
Assist in generating HR reports and dashboards for internal stakeholders
Liaise with external providers (e.g., legal, payroll, benefits) to ensure service quality
Support internal audits and compliance initiatives
Employee Experience & Engagement
Serve as a reliable point of contact for employee queries related to HR operations
Identify opportunities to streamline and enhance HR processes while keeping people at the center
Requirements
Demonstrated experience in HR operations, payroll, or benefits administration
Strong communication and organizational skills
Familiarity with Brazilian labor laws and HR systems
High level of discretion and professionalism in handling sensitive information
Advanced proficiency in English (spoken and written) – required for effective communication with global stakeholders and documentation
Exceptional attention to detail and a genuine commitment to caring for people
A collaborative mindset and a proactive approach to problem-solving
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