Product Designer

Who We Are

Welcome to TELUS Digital, where innovation meets impact. As an award-winning digital product consultancy, we're shaping the future of digital experiences through cutting-edge technology, agile thinking, and a culture that puts people first.

We are the global digital section of TELUS, one of Canada’s largest telecommunications providers. Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities. With robust multi-shore delivery capabilities, multi-language programs, and secure infrastructure, we ensure exceptional service backed by our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Product Designer at TELUS Digital, you'll collaborate closely with English-speaking teams to lead ideation sessions, create visually compelling designs, and ensure alignment with brand and strategic goals. You'll also champion inclusive, accessible design and communicate with international clients and team members.

We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship.

Responsibilities

• Collaborate closely with a multidisciplinary team including Software Engineers, Researchers, Strategists, Creatives, and Project Managers, fostering a culture of teamwork and shared ownership.
• Support senior designers and engage with international team members, facilitating seamless communication and alignment of design objectives with high-level stakeholders.
• Execute various design tasks including sketching, wireframing, building IA, motion design, and conducting usability tests, under the guidance and mentorship of senior designers.
• Produce high-quality visual designs that embody the client’s brand identity while ensuring alignment with product strategy goals and budget constraints.
• Collaborate with content strategists to ensure cohesive alignment between content strategy and design, enhancing user engagement and experience.
• Assist in developing lightweight and purposeful design systems, contributing to creating consistent and scalable design solutions.
• Create prototypes in Figma to explore and iterate on design ideas, actively seeking feedback and incorporating insights from senior designers.
• Apply visual design principles and user experience best practices to craft intuitive and engaging designs that prioritize user needs and preferences.
• Utilize research, analytics, and SEO insights to inform design decisions and iterate designs based on data-driven insights, with guidance from senior designers.
• Adhere to platform and accessibility best practices in all design work, promoting inclusivity and ensuring that designs are accessible to all users.

Qualifications

• You’ve been designing digital products for 2+ years
• You have an advanced or fluent English proficiency 
• Experience with design tools like Figma, Photoshop, and other Adobe applications
• A portfolio that exemplifies strong visual design and a focus on defining the user experience
• You’ve proudly shipped and launched products
• Proven understanding of user experience best practices and platform standards
• A strong understanding of typography, layout, color, and advanced design principles
• Familiarity with accessibility best practices to ensure designs cater to all user needs
• You’re knowledgeable of what’s possible on modern digital platforms in addition to an understanding of platform design standards (e.g. HIG, Material Design)
• Capacity to work under ambiguity and move forward with imperfect data
• You’re a conceptual thinker who can translate customer needs, behaviors, and project requirements
• Experience effectively presenting and communicating your design decisions to stakeholders or clients, and team members
• Commitment to personal growth, willingness to seek out the necessary information, and openness to mentorship

Why TELUS Digital?

At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
• Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Some of our benefits: 

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

Equality

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. 

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that Information with us.

For more information on how we use your information, see our Privacy Policy.