Senior Product Manager

ADP is hiring a Senior Product Manager

• Are you empathic to client needs and working collaboratively to find the best solutions, even if they are not yours?
• Are you inspired by transformation and making an impact on the lives of millions of people every day?

Well, this may be the role for you. Ready to design what's next?

Your day-to-day will focus on product delivery and innovation with engineers, architects, your product management team, and clients to create easy-to-use, elegant solutions that present a seamless client experience. You will be responsible for taking what you deliver on your product roadmap into the marketplace. You will work with product marketing and the sales organization to integrate the products into sales plans and match your growth and market share targets. You will work with the Client Service and Implementation teams to ensure an effortless implementation process and client experience that results in strong client retention. You will collaborate and communicate with Senior Leaders and business partners to gain alignment and a consistent strategy across all markets.

To thrive in this role, your years of experience in cloud-based solutions with hands-on involvement in creating and executing successful strategies to deliver products to market in an Agile environment will be an essential factor in your success. You are skilled at clearly explaining ideas, creating compelling arguments, and delivering visual and verbal information to various audiences for maximum impact. You inspire teams with a clear vision and execution plan for complex initiatives while encouraging your teams to start new initiatives to innovate and explore new ways of doing things. You'll find exciting challenges here, get to solve real-world problems and make an impact on millions of people as we design what's next for ADP and the industry.

ROLE OBJECTIVE:

Senior Product Manager will assist in overseeing the planning, execution, and delivery of various programs within the organization. This role requires strong organizational skills, teamwork, and the ability to support cross-functional teams to achieve program objectives. The ideal candidate must understand software development lifecycle in an agile environment and infrastructure management.

Like what you see? Apply now!

Learn more about ADP at jobs.adp.com

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

• Strategy and vision: You'll use your ability to create and deliver a vision and strategy working across functional lines (operations, service, implementation, etc.) and steering multimillion-dollar initiatives from inception to implementation. You will define product direction and prioritization, balancing long-term strategy, market and competitive trends, and client feedback. Represent ADP at industry events, conferences, and industry organizations.
• Revenue Generation: You have proven business and finance acumen, managing multi-million-dollar initiatives with solid revenue performance. This role is setting the path for continued revenue growth.
• Build teams that thrive: You have led and inspired teams that embrace change, continually innovate, and achieve performance standards.
• Operate with a product ownership mindset: You understand and reinforce a product culture and work autonomously. Your clients will always be close and accessible. Your decision-making processes will focus on client satisfaction, revenue, and growth. You will contribute to the evolution of our analytics products based on emerging client and business requirements with an eye on quality and continued operations 24/7.
• Task and Time Management. You'll start each day with your calendar in mind. As part of a global team, items will hit your inbox overnight that you'll address when you start your day, including meeting invites, important product information, and client communications.
• Information Analysis. You will constantly analyze client feedback, client voting patterns of product features, competitive analysis, macro-level trends, and writing queries on data in databases. This role is crucial to ADP's ability to deliver products that meet a market need, and that ability relies heavily on good information analysis.
• Communication: You are comfortable in front of leadership and have a compelling voice demonstrated through your executive presence and ability to lead change. From presentations of product changes to delivering news to stakeholders that a change they desire cannot happen, you will flex your communication muscle, which will take you a long way in this role.
• Grace Under Pressure: You thrive in a fast-moving, agile environment and are comfortable managing competing priorities and rallying an organization to change direction as necessary.

RESPONSIBILITIES:

Key Duties/Tasks

• Assist in managing multiple programs from initiation to completion, ensuring alignment with organizational goals.
• Collaborate with team members to define program scope, objectives, and deliverables.
• Help develop and maintain program schedules, budgets, and resource allocation.
• Monitor program performance and assist in implementing necessary adjustments to ensure success.
• Facilitate communication between teams and stakeholders to ensure transparency and collaboration.
• Prepare and present program updates and reports to senior management.
• Identify risks and assist in developing mitigation strategies to minimize impact on program delivery.

QUALIFICATIONS:

Experience:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum of 3 years of experience in program management with product or Infrastructure teams or a similar role.
• Strong understanding of project management methodologies and tools.
• Excellent communication, teamwork, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency with at least one Agile Lifecycle Management tool (e.g. Rally, JIRA) & experience with Software development project lifecycle in an Agile environment
• Service Now / Solve IT technology deployment experience is a plus
• Successful experience working with geographically diverse teams and international exposure
• Work independently in a demanding and dynamic environment.

SKILLS:

• Proficiency in project management software (e.g., MS Project, Asana, Trello).
• Knowledge and/or experience of working with Product Development and Infrastructure teams
• Excellent verbal /written communication and presentation skills with technical teams (to accomplish project goals) and at with all levels of management / leadership
• Self-starter, highly motivated and energetic individual
• Able to propagate information promptly, clearly, and unambiguously
• Able to adapt style to different working environments, situations and cultures.
• Attention to detail, time management and organization skills

EDUCATION:

• University degree or equivalent in education and experience
• PMP, Certified Scrum Master (CSM) is required & Certified Scrum Professional (CSP) is a plus

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

• O modelo de trabalho adotado pela ADP é office based/presencial, com a possibilidade de trabalho em home-office por até duas vezes na semana.

• Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador.

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A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.