Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Role & Responsibilities
At Netflix, our mission is to entertain the world through stories shared at the right place and time. The Ads Ops Demand Management team is a cornerstone of the Ads Operations organization at Netflix, providing critical operational leadership and partnership to our regional sales teams across Mexico and Brazil. This team ensures seamless campaign execution, contextualizes pacing and delivery dynamics, and proactively governs deal operations throughout their lifecycle.
As the Sr. Manager of Ads Ops Demand management team, you will serve as a strategic leader, architecting the vision and driving the operational excellence of a regionally-embedded, high-performing team. You will champion the adoption of automation and AI to deliver actionable insights, empower revenue teams, and maximize campaign success at scale. With a deep understanding of both internal and external market trends, you will anticipate future business needs and engineer scalable, innovative solutions in a rapidly evolving environment.
The ideal candidate is a seasoned digital advertising operations executive, combining operational mastery with a forward-thinking, data-driven approach. You possess the gravitas to influence and partner with senior leaders across Product, Engineering, Sales, and Business Operations, to ensure operational excellence and innovation across all facets of post-sales advertising delivery.
In this role, you will:
Lead, develop, and inspire a team of Demand management leads and senior specialists aligned to regional revenue pods. Provide the teams with the context necessary to do their best work.
Align with other regional leads to define the strategic vision for demand management, while tailoring execution to the unique needs of regional sales teams and business objectives.
Direct end-to-end campaign and deal readiness, pacing, and delivery, leveraging advanced automation and AI solutions to drive efficiency, early issue detection, and continuous improvement.
Serve as the primary operational advisor to Sales and Account Management, translating data and system outputs into actionable business insights.
Architect scalable workflows and champion process improvements that enhance speed, clarity, and operational agility across the organization.
Collaborate cross-functionally with Sales, Account Management, Ad Ops Solutions, Product, and other teams to ensure seamless execution and rapid resolution of operational issues.
Triage and escalate complex technical problems to Ad Ops Solutions, maintaining focus on proactive oversight rather than execution.
Provide regular reporting and operational insights, supporting revenue growth and campaign success through data-driven decision-making.
Champion the adoption of automation, new tools, and improved operational models to drive continuous improvement and scalability.
Optimize workflows for scalability, continuously identifying and implementing process improvements to increase speed and clarity.
Anticipate and address evolving operational needs as the business scales, ensuring the team is equipped to support future business growth & transformation.
Basic Qualifications
Fluency in English and Portuguese is required. Fluency in Spanish a plus
10+ years of experience in digital advertising operations, ad tech, or related roles, with significant expertise across the programmatic ecosystem—including DSPs, SSPs, aggregators, resellers, and other supply and demand platforms
7+ years of people management experience, leading high-performing teams in fast-paced, dynamic environments
Deep knowledge of campaign/deal lifecycle management—including readiness, spend trends, and performance monitoring—across both direct and programmatic channels
Strong understanding of programmatic media buying, inventory management, auction dynamics, and the operational nuances of indirect demand (including deal desks, private marketplaces, and always-on programmatic channels)
Demonstrated ability to leverage automation, AI, and data analytics to drive operational efficiency and scale within the digital advertising landscape
Proven ability to surface operational insights and translate complex, cross-channel data into clear, actionable recommendations for revenue teams
Experience collaborating with cross-functional partners, including Sales, Account Management, Product, Ad Ops Solutions, and external technology or data vendors
Excellent communication and presentation skills, able to distill technical or operational complexity into business clarity
Forward-thinking, adaptable mindset with a keen eye for industry trends, scalability, and continuous improvement in programmatic and digital advertising operations
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
