Company Overview
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
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Team Overview
DiDi is looking for a Senior Manager of Global Talent Acquisition Operations to lead and scale our global recruiting infrastructure. In this role, you will manage a high-performing international team (based in Brazil, Mexico, and China) responsible for the end-to-end Talent Acquisition Operations ecosystem. This is a unique opportunity to build, optimize, and innovate TA systems and programs that support high-impact hiring in a complex, fast-paced, and global environment.
You will act as a strategic partner to the Global TA Leadership team, playing a key role in operational excellence, candidate and stakeholder experience, process innovation, and the overall efficiency of the recruiting engine.
Role Responsibilities
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Lead and develop a high-performing global team of TA Operations professionals based in Brazil, Mexico, and China.
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Drive the execution and continuous improvement of key TA programs, including Referral, Internal Transfer, Rehire, Background Check, and Onsite Interview Experience.
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Oversee the end-to-end Candidate and Hiring Manager experience, including scheduling, communication, and engagement.
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Design and implement scalable enablement strategies for recruiters onboarding and hiring manager training.
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Partner with Brand and Communications to strengthen employer branding across key markets.
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Serve as the global owner of iCIMS (ATS), managing configuration, workflows, vendor relationships, and system optimization.
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Lead the strategy and roadmap for recruiting technology in collaboration with HRIS and Tech teams.
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Manage the global TA budget, including tools, vendor contracts, and headcount planning.
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Support talent acquisition strategy and workforce planning in partnership with HRBPs, People Analytics, and Finance.
Role Qualifications
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8+ years of experience in Talent Acquisition, HR Operations, or related functions — with at least 3 years managing global or regional teams.
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Proven success building and leading TA Ops teams in a global tech or high-growth company.
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Deep knowledge of ATS platforms (iCIMS strongly preferred), recruiting tools, and HR systems.
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Strong program management skills and a track record of designing scalable, data-driven TA programs.
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Experience working cross-functionally with TA, HRBPs, Finance, Legal, and Tech teams.
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Excellent analytical skills — ability to interpret data and build operational plans based on insights.
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Fluent in English; additional language skills (Portuguese, Spanish, or Mandarin) are a plus.
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Strong communication and stakeholder management skills — ability to influence across functions and cultures.
EEO Statement
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
