Key Responsibilities:
- Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology
- Leads driving the approach to remediate gaps, and consensus with the Customer
- Work with customers to remediate highest priority gaps
- Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
- Define detailed functional requirements for automations and integrations to NetSuite
- Work with TS team to design and unit test automations and integrations
- Perform quality reviews of deliverables developed by other team members
- Continue to increase product knowledge and pursue relevant certifications
- Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support
- Follow essential internal business processes aligned toward delighting our Customers
Required Qualifications:
- Experience in one or more of these NetSuite’s vertical markets (Manufacturing, Warehouse Distribution, Retail, Consumer Products)
- Proven ability to define and document requirements for complex customizations and integrations within ERP systems, with a specific focus on Manufacturing, Distribution or Retail industries.
- Track record of developing and implementing customized solutions that address the unique challenges and opportunities with a specific focus on Manufacturing, Distribution or Retail industries.
- Excellent verbal and written communication skills in English language.
- Ability to articulate technical concepts clearly and understandably to non-technical stakeholders, especially in Distribution, Retail, and Manufacturing contexts.
- Educational Background:
- Bachelor’s degree in Business Administration, Accounting, Engineering, or a related field.
- Advanced degrees or relevant certifications will be considered a plus.
Career Level - IC3
Preferred Qualifications:
- Expert NetSuite ERP Financials functional solution implementation, consulting and/or administration experience - though competing ERP offerings may be considered.
- External consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution
- Previous experience working with ERP or CRM platforms such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, or Microsoft Dynamics 365.
- Accounting and/or Controlling professional experience a plus
- NetSuite ERP Consultant or other relevant certifications a plus (e.g., NetSuite Administrator, SuiteFoundation).
Career Level - IC3
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