We’re looking for an experienced and detail-oriented Digital Marketing Project Manager to lead operations across our digital marketing accounts. This role is critical in driving executional excellence, ensuring cross-functional alignment, and keeping complex campaigns on track from kickoff to delivery.
You'll be the operational anchor across paid media, creative, and strategy teams—owning workflows, timelines, and client communication while scaling systems that support world-class marketing execution. If you thrive in a fast-paced, remote-first environment and love turning chaos into clarity, this role is for you.
Project Management & Workflow Oversight
- Plan, execute, and manage multi-channel digital marketing campaigns across multiple client accounts
- Own project timelines, task dependencies, and deliverable schedules via tools like Monday.com
- Lead internal and client check-ins to keep projects aligned and on track
- Ensure high-quality deliverables through rigorous QC processes and team accountability
- Maintain visibility into project status across pods and proactively resolve blockers
Client Communication & Coordination
- Serve as a primary point of contact for clients, ensuring clear communication and proactive updates
- Translate client needs into actionable internal tasks, aligning timelines and expectations
- Lead client meetings, feedback loops, and overall relationship management
Client Onboarding Oversight
- Own the onboarding experience for new clients—from documentation to kickoff
- Coordinate internal setup, assign responsibilities, and establish clear project scopes
- Maintain and evolve onboarding timelines, checklists, and SOPs
Team Collaboration & Alignment
- Partner with Paid Media, Creative, Strategy, and Email teams to align on priorities, campaign readiness, and delivery
- Facilitate cross-functional collaboration to maintain momentum and clarity
- Monitor team bandwidth and proactively flag risks, capacity concerns, or timeline conflicts
Process & Operational Support
- Define and improve SOPs related to intake, QA, campaign execution, and reporting
- Optimize project delivery through data-driven insights and workflow enhancements
- Mentor junior team members and contribute to a culture of high performance and ownership
What You Bring
- 5–7 years of project management experience in a digital marketing or agency environment
- Deep understanding of digital marketing workflows, with experience across paid media, creative production, and performance strategy
- Proficiency with project management platforms like Monday.com or Asana
- Strong communication and client relationship management skills
- Ability to lead cross-functional teams with clarity, calm, and a proactive mindset
- Strong attention to detail and comfort managing multiple fast-moving projects
- Availability during U.S. business hours (EST/PST overlap preferred)
Bonus Points
- Familiarity with marketing tools such as Google Ads, Meta Ads, Klaviyo, Figma, or Slack
- Experience with QA/testing workflows for performance marketing deliverables
- Exposure to creative production processes (ad assets, landing pages, etc.)
Above-Market Compensation in USDPTO: 10~15 daysSick Days: 5 days