Field Application Specialist- Hybrid

The Field Application Specialist BioAnalytic will be responsible for offering product expertise, application knowledge and technical support along each step of customer's process and for bringing the products' technical expertise and market knowledge to the sales team. The main missions are to ensure successful design, validation and implementation of products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training.

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help design optimized products in line with the application requirements
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support the quality department in the quality complaint process by troubleshooting and analyzing customers’ processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and run external customer workshops and seminars
• Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
• Collaborate with the Sales Team: Work closely with the sales team to align strategies, support sales initiatives, and drive business growth. Foster strong communication and teamwork to achieve shared goals.

What will convince us- Qualification & Skills:

• Academic degree in biological engineering, biotechnology or other life sciences related fields. PHD is highly desirable.
• A minimum of 2 years of experience in a similar position is desirable.
• Bilingual proficiency in English and Portuguese is required. Fluency in Spanish is highly desirable and will be considered an asset.
• Proven experience in Fluorescence microscopy, HPLC and ELISA. SPR and Flow Cytometry are desirable.
• Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus.
• Proven experience in a similar position and industry is advantageous.
• Familiar with laboratory processes and equipment.
• Experience in Cell Culture and Molecules characterization is required.
• Strong learning ability, and expert knowledge base in this area.
• Ability to effectively interface with product / project / division management.
• Excellent communication and presentation skills.
• Strong customer orientation.
• Proven software skills, e.g. Microsoft Office.
• Willing to travel domestically and internationally, with availability for travel at least once a week each month.
• Visa Requirement for Work Travel: Candidates must be eligible to travel to USA.
• The candidate must reside in ABC Paulista or within a maximum of one hour's commute.

What we offer:

Working Conditions: CLT for an indefinite period.

Working Hours: Monday to Friday from 8 am to 5 pm with a 1-hour break.

Current Benefits: Health Insurance, family plan, SESC, Life Insurance, Meal/Food Voucher, Access to Gym pass/Well hub, Transportation Voucher, Dental Care (optional).