Product Designer

Trusted empowers the healthcare workforce with technology-first solutions to optimize the clinical workforce. By combining our AI-powered staffing platform with dynamic labor marketplaces, we help leading employers automate the matching and fulfillment of clinical staff---driving down labor costs and reducing administrative burden. Our mission, to help people everywhere get care, has support from top institutional investors such as Craft Ventures, Felicis Ventures, Stepstone, and Founder Collective as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, and Town Hall Ventures.

What we are looking for:

We are seeking a product designer who is passionate about solving complex challenges and transforming internal and external-facing workflows. This role is a unique opportunity to make a significant impact by delighting our internal teams and, in turn, enhancing the experience for our external clinician users. You will be responsible for untangling intricate processes, digging into the details to create elegant and efficient solutions today, while also imagining entirely new futures for our products.

The ideal candidate is a systems-thinker who is excited by the opportunity to innovate and explore the possibilities unlocked by AI. We are looking for someone with deep experience in designing for complex, data-rich applications and complex workflows. You should be adept at understanding user needs, mapping out entire ecosystems, and delivering solutions that are both highly functional and a pleasure to use. If you are a forward-thinking designer who is ready to tackle big challenges and shape the future of our internal tools, we are excited to work with you.

Your responsibilities:

This role is for a highly experienced Designer to lead complex design initiatives. You'll be responsible for shaping product strategy and delivering innovative solutions that significantly impact user experience and business goals. What you'll do:

• Collaborate on Product Decisions: Partner with team members from Business, Product Management, and Engineering to respond to strategic requirements and design well-informed, user-centered solutions.
• Partner with Engineers in an Agile Process: Work closely with engineers throughout the development cycle to ensure high-quality implementation of designs. This includes providing detailed specifications, addressing technical constraints, and iterating on solutions to deliver a polished final product.
• Drive User Research and Usability Testing: Proactively identify research opportunities, design and execute studies (interviews, surveys, usability tests), analyze data, and translate findings into actionable design recommendations to inform product iterations and new feature development.
• Present and Articulate Design Solutions to Stakeholders: Effectively communicate design decisions, rationale, and user insights to diverse audiences, including executive leadership, product teams, and engineering, fostering a shared understanding and buy-in for design direction.
• Contribute to and Evolve the Design System: Actively participate in the development and maintenance of our design system, creating new components, refining existing ones, and ensuring consistency and scalability across all product experiences.

Who you are:

• Drives for Results: You achieve goals, create actionable plans, overcome obstacles, meet deadlines, deliver results and optimize performance.
• Communicates Effectively: You excel in verbal and written communication, articulate design decisions, integrate feedback, provide updates, and write impressive documents.
• Manages Ambiguity: You thrive in uncertainty, tackle ill-defined problems, guide stakeholders, build consensus and foster team adaptability.
• Collaborates: You work with product, engineering, marketing, and sales, aligning with product/business goals. You foster open communication, critiques, knowledge sharing, and mentoring.You lead workshops, integrate feedback and ensure design consistency.
• Nimble Learning: You rapidly acquire new knowledge and skills, adapt to evolving requirements and trends, integrate insights, apply to design challenges, foster continuous improvement and contribute to knowledge sharing.

You have:

• Exceptional portfolio demonstrating successful product launches and design leadership.
• Proven ability to translate complex problems into elegant, user-centered designs.
• Deep expertise in user research, interaction design, and visual design.
• Excellent communication and stakeholder management skills.

We offer:

• Competitive compensation in Brazil
• Stock options
• CLT Hiring
• Sustainable pace of work and flexible hours (really!)
• Bradesco Nacional health plan
• Life insurance fully paid for by the company
• Investment of R$1.000,00 to equip your home office
• Food or meal voucher of R$33,00/day
• Home office assistance in the amount of R$250,00/month
• We send a laptop and some peripheral devices

Trusted reasonably anticipates the below to be the monthly base salary range for this role. The final compensation for this position will vary based on geographic location and candidate experience relative to what Trusted reasonably anticipates for this position. We are committed to transparency, and any compensation questions will be addressed early in our recruitment process. 

Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hello@trustedhealth.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

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