About Reap
Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement.
Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled finance into their own products and services—from issuing Visa cards to facilitating cross-border payments.
Backed by leading investors including Index Ventures and HashKey Capital, Reap is building the future of borderless, stablecoin-enabled finance.
The Role: Relationship & Growth Manager, LATAM
We are looking for a Spanish & Portuguese-speaking, mid-career commercial operator who thrives in a remote, fast-moving startup environment. You’ll be responsible not only for managing existing relationships but also for driving revenue through upselling, cross-selling, and activating new use cases across Reap’s product suite.
You’re someone with an ownership mentality who enjoys the full customer journey, from post-sale onboarding to long-term growth and expansion. You’ll have the autonomy to test new ideas, push for product improvements, and help shape how we grow across LATAM.
You will:
- Drive spending across your key clients' book by cross-selling, retention, and expansion to induce overall growth and usage of Reap services
- Deepen wallet share with existing customers and reduce churn through high-quality, proactive relationship management
- Act as the commercial point person across your accounts, selling consultatively and identifying new business opportunities
- Manage the full client lifecycle: onboarding, retention, growth, and renewal
- Lead business reviews and performance check-ins with clients, backed by data and product insights
- Use tools like Metabase, SQL, or CRM dashboards to analyze client usage and identify revenue opportunities
- Serve as the main liaison for key accounts — working cross-functionally with Product, Support, Ops, and Compliance to execute on client requests and growth ideas
- Stay close to the Web2 and Web3 landscape to bring in feedback, trends, and new client-led innovation
- Help build a scalable growth playbook alongside the broader team
We’re looking for someone with:
- 8–10 years of proven success in a sales/growth/client success role within API-driven platforms, Payments, or Card Issuance
- Experience owning and beating revenue targets, ideally in B2B or SaaS-like environments
- Excellent commercial acumen and negotiation skills, with a consultative selling style
- Familiarity with sales performance metrics and CRM usage (e.g. Hubspot, Salesforce)
- Fluent English, Spanish and Portuguese
- Strong communication and presentation skills, especially for business reviews and proposals
- Comfortable in a startup setting — scrappy, curious, adaptable
- High empathy and ability to build trust with clients and internal teams
- Growth mindset — motivated by learning, solving, and scaling
- Location: Ideally based in Mexico or Brazil. However, we are open to exceptional candidates located in Colombia, Argentina, or other LATAM regions
Nice to have:
- Background working with crypto-native or digital-first businesses
- Prior experience in regional growth or multi-country account ownership
- Experience working across both strategic accounts and SMBs
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