Contract Manager
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
We are now looking for a Contract Manager to join our team in Rio de Janeiro, Brazil.
Main responsibilities:
- Will be the primary point of contact of the assigned customers for Operational, Technical, and Maintenance-related activities.
- Timely and accurate reaction to assigned contractual customer requisitions and service/spare parts requests.
- Coordination with Field Service or external subcontractors for scheduled maintenance, visits, or other unplanned activities.
- Assist customers to prepare for scheduled maintenance with support from local Contract Center.
- Communicate the maintenance progress with the customer and internally. Apply project management skills to manage the jobs.
- Primary contact with customers and resources on board during job execution by supporting with technical and contractual clarification as needed
- Review and approve the costs posted in the agreements for each service order and prepare the invoicing in coordination with the Agreement Manager.
- Proper record-keeping of activities and contractual requirements, like maintenance status reports, daily reports, monthly reports, etc.
- Perform other Agreement management-related activities according to Wartsila's obligations
- Make Estimo management
- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures
- Customer liaison
- Financial follow-up of the agreements
- Responsible for the delivery of the contractual obligation
Requirements:
- Bachelor's degree in engineering completed (Mechanical or Electrical Engineer is a plus)
- Portuguese is mandatory
- Advanced English (written and spoken)
- Spanish (is a plus)
- Experience in shipping
- Project Management experience/knowledge will be considered as an advantage.
- Experience with budget management
- Knowledge of SAP and CRM (Salesforce)
Skills: - Team player
- Communication
Last application date: 08/09/2025
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
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