ThalitaLeite Curl Salon is looking for a Proactive, Self-driven, and Responsible Overall Virtual assistant who plays a crucial role in supporting the salon team. This role is vital for the salon’s efficient operation and continued growth.
Key Responsibilities:
* Manage daily salon appointment bookings and confirmations using Vagaro system
* Coordinate schedules for multiple stylists or service providers
* Respond promptly and accurately to customer inquiries via phone, email, or chat.
* Identify customer needs and assist with the use of specific features.
* Update and message clients for feedback and follow-ups.
* Oversee and manage client schedules, including scheduling, rebooking, rescheduling, and handling deposits.
* Confirm client appointments and manage upselling of services and products online.
* Monitor daily salon profits and log information in spreadsheets.
* Assist with social media management, including Instagram, Facebook, and TikTok.
* Helping with administrative tasks.
* Help with marketing strategies and plans
* Create caption and post on social media
* Create content for social media platforms like video reels or graphic design
✅ Qualifications
- Proven experience as a virtual assistant, receptionist, or scheduler preferably in a salon, spa, or service-based business for 2 years+
- Strong communication and customer service skills
- Familiarity with salon booking systems or CRMs (e.g., Fresha, Vagaro, Mindbody, or similar)
- Tech-savvy and comfortable with remote tools (email, Zoom, WhatsApp, messaging apps)
- Ability to multitask, stay organized, and handle high-volume scheduling
- A calm and friendly demeanor, even under pressure
- Can do video editing and graphic design
- Fluent in English; bilingual is a plus
- Availability to work full-time, Monday-Saturdays
- Familiarity with social media management and marketing
- Willingness to take on new tasks as needed.
- Confident in sales and sociable in interactions.
Job Type: Part-time
Pay: R$19.00 per hour
Expected hours: 15 – 24 per week
Experience:
- 2 years (Required)
Language:
- english (Required)
