At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. Booking.com is seeking one full time Senior Account Manager - Partnerships to be based in our Sao Paulo, Santiago, or Mexico City office
This role does not come with visa sponsorship
For this role you must be fluent in English and Spanish; Fluent Portugues a strong plus
This role can be based in: Mexico City, Cancun, Bogotá, Santiago, Buenos Aires, and São Paulo
Please submit your resume in English
The Partnerships team supports Booking.com BV with implementing its strategies related to Booking.com’s third-party distribution, business development and partnership goals across diverse sectors. These duties include establishing new partnerships (sourcing, contracting and launching new demand Partners) and Account Management (optimizing, growing, dealing with existing demand Partners) in the LATAM market.
This role requires an individual with a strong background in e-commerce, travel industry and airlines knowledge, successful business development skills and shown success in the management of distribution partnerships. The ideal candidate is a highly self-motivated, upbeat, and engaged team member with an established network across key industry categories.
What You'll Do:
Support the Partnerships team, based in Amsterdam, in the following:
Run all aspects of the Account Management process (perform recurring data-driven assessment of partner health, identify growth initiatives and put in place plans to address, conduct quarterly business reviews) with the objective of growing the overall production of the partnership and ensuring its long term success.
Responsible for the ongoing success of larger, more strategic, more geographically varied (e.g. global or multi-continent) strategic partners, including the design and completing long-term growth plans for these key partners.
Build strong network in the markets by attending industry trade shows and events and planning market visits
Have the ability to sell all Booking.com Connected Trip products, including both the accommodations,ground transportation, flights, activities and rides products.
Run all aspects of the Business Development process (market/segment/vertical research, sourcing, presenting, proposal generation, contracting, and launching) resulting in the addition of new strategic partners for Booking.com.
Responsible for building a strong pipeline and target list, identifying collaborators and contact prospects via phone, email and face to face/virtual meetings. Chasing leads and following up on opportunities
Be prepared to walk away from deals that are not commercially viable, based on the pre-approved commercial terms, despite negative impact on their targets
Have sophisticated understanding of the suite of Products that we can offer our Partners and sophisticated understanding of our suite of tools in order to win deals and optimize partner performance
Have the ability to externally represent other parts of the business through an understanding of Booking.com for Business, Local Partner Services, Booking Home, Experiences etc.
Commercially creative and able to construct sophisticated deals and customized solutions that fall outside of our standard models
Bring new insights to the table and present business cases and pragmatic solutions around technology, market trends, competitive landscape etc. Identify growth factors and blockers and work with the team to address these
Be analytically aware. Focusing on growth and sustainability whilst balancing short, medium and long-term goals
Ability to represent their region in ambassadorial or sponsor function e.g. Product Ambassador, Analytics Ambassador, Salesforce.com Ambassador, etc
Have the ability to collaborate across other BKNG Group companies, potentially sourcing 3-party deals and be able to communicate efficiently at C-level within Enterprise organizations
Potential to participate optimally in cross-functional teams potentially with Mobile, App-Distro, Product, PPC, Corporate Development etc
What You'll Bring:
Fluent Languages: Spanish and English, Portuguese would be a plus
5+ years of relevant work experience within LATAM in sales and account management roles, e-commerce industry, with travel and airlines industry strongly preferred.
Strong communication and ability to influence Amsterdam HQ teams (product, analytics etc.) and co-ordinate 3rd party contribution to deliver success to Partnerships generally and on individual accounts;
Requires versatility and adapting quickly to the latest guidelines from Booking.com BV;
Business, marketing or other relevant bachelor’s degree; Master’s degree preferred;
Experience in cultural management and differences;
Creative, persistent and outgoing personality, eager to learn;
Proactive, positive and self-motivated with ability to work without close supervision;
Quick and resourceful, team-player, flexible, accurate, strong analytical skills and eye for detail;
Excellent communication, business and reporting skills;
Must be able to travel 35% to 50%
You are required to live within a commutable distance from your assigned office location
What We'll Provide:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
Medical, life, and disability insurance*
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
Industry leading product discounts for yourself, friends, and family
Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
Collaborative, friendly and diverse culture
Referral Program
This role doesn’t come with relocation assistance
This role doesn’t come with visa assistance
Additional Annual or Quarterly bonus potential (role dependent)
- Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Should you require accommodation to meet the essential functions of this job, please let us know.
