Company Description
McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification.
McFadyen Digital is a global consultancy transforming the way companies deliver digital commerce. We specialize in building future-ready platforms using composable, headless, and cloud-native architectures. Our clients include some of the world’s largest brands, and our team is a collaborative group of technologists passionate about modern software design. Join our collaborative, innovation-driven team to make a lasting impact on digital commerce.
Learn more about us at our website: www.mcfadyen.com
Job Description
We are looking for a Senior Adobe Commerce Developer to join our Production Support team. This role focuses on maintaining the stability, performance, and quality of Magento 2 (Adobe Commerce) applications across high-traffic enterprise environments. You'll be responsible for investigating and resolving critical issues, collaborating with global teams, and ensuring continuous improvement through minor enhancements and optimizations.
Top 5 Responsibilities
- Troubleshoot, analyze, and resolve production incidents related to Adobe Commerce (EE/Cloud), backend or frontend.
- Monitor application health and performance using tools such as New Relic, Blackfire, and server logs.
- Provide timely resolution of bugs, performance issues, and third-party integration failures.
- Collaborate with cross-functional teams to deliver hotfixes, minor enhancements, and patch updates.
- Participate in root cause analysis and implement long-term corrective measures.
Additional Responsibilities
- Keep systems up-to-date with Magento security patches and recommended configurations.
- Contribute to automation of routine support tasks (e.g., cron jobs, alerts, log rotation).
- Participate in monthly on-call rotations (12/7 coverage) to support urgent production issues.
- Document support resolutions and share knowledge with the broader team.
Qualifications
- 5+ years of hands-on experience with Magento 2 (Adobe Commerce), including backend and/or frontend development.
- Strong knowledge of PHP, MySQL, HTML/CSS/JS, and Magento’s architecture (DI, services, repositories).
- Proven track record of supporting high-availability Magento sites, with emphasis on debugging and optimization.
- Familiarity with REST and GraphQL APIs, caching (Redis, Varnish), and indexing (Elasticsearch).
- Experience with CI/CD tools, Git, and deployment processes in cloud environments (AWS, Azure, or GCP).
- Comfortable working in Agile teams and using support ticketing systems like Jira or ServiceNow.
- Excellent communication skills in English; ability to explain technical issues to non-technical stakeholders.
- Reliable, responsive, and calm under pressure — especially when resolving time-sensitive incidents.
Nice to Have
- Exposure to Mirakl or other marketplace platforms.
- Experience with Docker, Kubernetes, or PWA frameworks (Vue Storefront, Adobe PWA Studio).
- Familiarity with server monitoring and log management tools.
- Experience in supporting projects in production.
Additional Information
What We Can Offer You:
- A career with thought leaders who literally wrote the book on Marketplace Best Practices.
- A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses.
- A career with first movers who are deploying new business models and strategies worldwide.
- A career in a flat management structure without a rigid hierarchy and bureaucracy.
- A career in a culture that rewards creativity and innovation, risk-taking and teamwork.
Additional Information:
Our Core Values: Client Focus, Owning the Outcome, Adaptable, Caring
Keywords: Magento Developer, Magento 2 Developer, Remote Magento Adobe Developer, Magento Backend Developer, Adobe Certified Developer, Magento Architect, Adobe Solution Specialist, Adobe Professional Developer, Magento 2 Associate Developer, Magento Developer with Cloud Experience, eCommerce Magento Developer, Headless Adobe Developer, Magento Developer for Marketplaces, Magento API Developer, Magento DevOps Engineer.
eCommerce & Marketplace Platforms:
Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, Spryker
Technology & Tools:
CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence)
McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.
McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.
