Summary
The team is responsible clearing process related to online authorizations for multiple card brands like: visa, mastercard, rupay and elo.
What you'll do
We’re looking for an experienced Engineering Manager to lead a high-performance team, focused on people development, technical quality, and operational excellence. This person will play a crucial role in scaling both people and systems in a fast-paced and collaborative environment.
- Hire, mentor, and grow engineers through regular 1:1s and continuous feedback, with a strong focus on high performance.
- Keep the team engaged, motivated, and consistently challenged to exceed expectations.
- Develop deep product knowledge and support your team in doing the same.
- Delegate responsibilities effectively to ensure ownership and accountability.
- Collaborate with the team to identify and resolve technical challenges.
- Analyze user needs and design technical solutions accordingly.
- Foster a healthy, inclusive team culture aligned with company values.
- Conduct risk assessments and proactively drive improvements.
- Provide technical guidance and support during complex challenges.
- Ensure adherence to development best practices: code quality, PR reviews, test coverage, performance, resilience, and security.
- Manage the on-call team, ensuring high-quality incident handling and excellent customer experience.
- Make assertive decisions under pressure and within tight constraints.
- Work directly with international teams and clients when needed.
- Monitor team services and newly released features in production, always aiming to meet or exceed SLOs/SLAs.
Minimum Qualifications
Language Skills:
- Upper Intermediate English Level (B2)
Technical Skills:
- 3+ years managing high-performing engineering teams.
- Solid understanding of agile methodologies.
- Hands-on experience with Java or Golang.
- Proficient with relational databases.
- Familiarity with observability tools like Grafana, Prometheus, Datadog, or similar.
- Experience working with cloud platforms (AWS, GCP, or Azure).
- Experience with distributed systems and event-driven architecture.
- Strong grasp of SRE/DevOps concepts.
- Previous experience building large-scale, high-throughput systems.
Desirable Qualifications
- Experience in the card issuing industry.
- Knowledge of ISO 8583 and authorization systems.
Core Benefits
- Remote work
- Flexible hours
- Meal & Food vouchers
- Remote work financial support
- Life Insurance
- Medical and Dental
- Assistance Employee child care benefit: daycare
- Private Pension (2x1)
- Vidalink partnership
- Incentive for AWS and GCP certifications
- Sesc Partnership
- Performance Incentive Plan
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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.