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Operations Manager

Lalamove
São Paulo
Full time
29 de julho de 2025
At Lalamove, we believe in the power of community. Every day, millions of drivers and customers use our technology to connect with one another and move things that matter. Delivery is what we do best — and we make sure it’s always fast and simple.Since 2013, we’ve been transforming the logistics industry by building the most efficient delivery solutions. Our mission is to empower local communities with fast and easy deliveries, and our vision is to make Lalamove synonymous with delivery.After achieving strong growth across Asia, we are now expanding globally. In LATAM, we are proudly operating in Brazil and Mexico, bringing our technology to new markets and helping local businesses thrive.
As the Assistant Manager, Driver Operations, you will be responsible for ensuring the efficient and secure onboarding of drivers onto our platform, while leading initiatives to grow our fleet of branded vehicles. This role plays a key part in ensuring operational excellence and supporting business growth by maintaining high-quality standards in driver onboarding and sticker installations.

What You'll Do

What We’re Looking For
- 2+ years of experience in contact center operations, logistics, or partner driver management.- Strong analytical skills with proficiency in Google Sheets/Excel and reporting tools.- Excellent communication and negotiation abilities.- Knowledge of local transport regulations and onboarding processes (a plus).- Fluent in English (mandatory).
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