BUSINESS ANALYST
If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world. .
What is in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
What is the scope of this role?
Netcracker Technology is looking to hire a Catalog Business Analyst to join our Implementation Engineering teams located throughout the LATAM region. As a Catalog Domain technological expert , you will be responsible to work on solutions to business needs faced in large/complex Telecommunication projects. Business Analysts are working as a company's representatives in front of the enterprise customer.
What's in the scope of this role?
- Build expertise on Netcracker product suite, primarily Product Catalog and other BSS modules.
- Represent BSS solution and functional capabilities in Client workshops
- Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR);
- Refining the stories with Product Owners
- Conceptualize and define E2E solution for a given business, functional domain
- Identify cross-system requirement dependencies and mitigate potential design gaps;
- Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.;
- UI/UX alignment with UI/UX team and NC UI/UX team
- Design review with Dev and QA team
- Participate in cross-functional technical solution assessments and provide estimations;
- Collaborate with backend/Dev teams for managing Product Demos
- Participate in change control process for any upcoming requirement and design changes;
- Troubleshoot production problems and provides design support, keep all parties informed;
- Continue to build expertise on latest technologies and trends in Telecom Industry
What skills and experience will you need for this role?
Required Domain Knowledge:
- Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements
- Knowledge of Integration frameworks and APIs
Required Technical Knowledge:
- Understanding of Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix
- Understanding of Sales Order structure & operations
- Understanding of product instance life cycle and operations
- Promotion & discount configuration & management, contract
- Understanding of Device Sale Models, Appointments, Instalment Plans
- Having experience in analysing the internal & external integration points and design, IA analysis.
- Experience in creation of System Processes using Visio or other UML Tools
- Knowledge of Agile / Waterfall Methodologies
Good to have:
- Basic Knowledge of web technologies
- Design experience on e-Commerce applications
- Key features in Point of Sale journey
- Knowledge in Omni-channel, Multi-channel flow
- Marketing Catalog integration
- Understanding of RESTful web services, Single Page Application deployment, Micro services
Relevant Experience:
- 7+ years of IT experience with significant exposure to Telco Industry Practices, Products & Services;
- Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design;
- Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA;
Education:
- Bachelor's degree in Computer Science or related field
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Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
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