Director Facilities Management LATAM

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, Ciudad de Mexico, Mexico, São José dos Campos, São Paulo, Brazil, São Paulo, Brazil

Job Description:

Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. We have more than 275 operating companies in more than 60 countries, with more than 128,700 employees. Our worldwide headquarters is in New Brunswick, New Jersey, USA.

At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients.

The Director, FM LATAM is accountable for driving FM capabilities and providing oversight of micro-regional leads and site leads within the sub-region. This individual has accountability for globally standardized and consistent FM services within a distinct sub-region.

This role is responsible for alignment with the global FM and E&PS functions, site-agnostic regional roles, and outsourced vendors.

A suitable candidate for this role will have strong communication skills, experience in facilities management, and experience with outsourced facilities organization across Non-Supply Chain sites.

Key relationships include FM global functions, regional FM leadership, sub-regional business customers, site-level FM resources, outsourced vendors management team, key JNJ partners (e.g., Finance, IT, HR, EHS, GHS, and / or Procurement), and regulating agencies.

Major Duties & Responsibilities:

Tasks/Duties/Responsibilities

• Drive standardized and consistent FM services within a distinct sub-region. Eliminate sector driven silos. Coordinate with peers in the region
• Develop and maintain strategic business partner relationships between FM and each business sector within the sub-region
• Accountable for relationships with outsourced vendors for designated sub-region. Responsible for supplier issue resolution at the sub-regional level
• Responsible for alignment between global functions, site-agnostic regional roles, and outsourced vendors
• Serve as the point of escalation for FM standards, programs and processes within designated sub-region
• Manage and develop Micro-Region and Facility Leads across Supply Chain and Non-Supply Chain sites
• Accountable for business continuity plans and infrastructure management programs
• Serve as the point of escalation for FM participation and input on projects within designated sub-region
• Attend and/or chair customer and FM sub-regional and select regional level governance forums
• Oversee and ensure compliance with government regulations
• Accountable for deployment of FM and E&PS strategies and programs across sub-region
• Accountable for sub-region data and information accuracy to support regional and global metrics, programs and performance analysis. Responsible for sub-regional performance
• Responsible to champion and to deliver the FM Global and E&PS strategic initiatives within sub-region
• Monitor and drive compliance with required trainings
• Accountable for up-to-date occupancy, utilization and spatial data.
• Responsible for fiduciary oversight and performance management oversight of operating and capital budgets

Crisis Management:

• During crisis events, crisis management responsibilities will supersede security-related duties
• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis and update on activity to RCMT, GCMT and senior leaders as appropriate
• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues
• Lead After Action Reviews (AAR) to recognize and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols
• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional, Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead and ISRM Regional Lead) during active crises to agree live crisis management approach!
• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders.

Required Qualifications:

Required Minimum Education:

• University/Bachelor’s degree or equivalent in Engineering, Business, Architecture or similar degree required. Master’s degree in engineering, Business, Architecture or similar preferred.

Required Years of Related Experience:

• A minimum of ten to twelve (10-12) years of related work experience.
• Strong proven experience in Commercial Real Estate (CRE) or facilities and/or real estate function.
• Strong management and technical skills.
• Experience related to risk management, quality, safety, and compliance.
• Knowledge of business strategy and projected business unit requirements for the workplace, infrastructure, real property, and facilities, including impact on the portfolio plan.
• Ability to make decisions across business units with authority.

Other:

• Fluency in English is required.
• Spanish and Portuguese preferred.
• Experience working with and socializing strategies within a complex regionally driven organization.
• Experience leading a regional or sub-regional real estate and/or facilities function at multinational enterprises with non-manufacturing sites.

Required Knowledge, Skills and Abilities:

• Experience working with and socializing strategies within a complex regionally driven organization.
• Experience leading a regional or sub-regional real estate and/or facilities function at multinational enterprises with non-manufacturing sites.

Travel on the Job: YES

Percentage Traveled: >25%

Type of Travel Required: International

Key Working Relationships:

Internal Engineering & Property Services Global Org., Global Security Org., Enabling Functions – Global/Regional – IT, Procurement, HR, Finance, GHS, Global Services, Office of Sustainability, ISRM

External Commercial Real Estate Management / Strategic Partners