About Us
Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified's AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
We are seeking a detail-oriented and strategic Fraud Analyst Team Lead to supervise and guide a team of fraud analysts in identifying and preventing fraudulent activity. This role combines hands-on fraud detection with leadership responsibilities, including performance coaching, workflow management, and cross-team collaboration to improve fraud controls.
Key responsibilities
- Lead and mentor a team of fraud analysts, providing daily oversight, feedback, and support.
- Monitor operational metrics and fraud trends, review and escalate complex or high-risk fraud cases.
- Develop and refine fraud detection processes, rules, and workflows.
- Collaborate with data science, account management, product and customer support teams to improve detection systems
- Prepare and review regular reports on fraud KPIs, team productivity, and emerging patterns.
- Participate in the onboarding, and continuous training of team members.
Qualifications
- 3+ years of experience in fraud detection, fraud operations, or risk analysis.
- 2+ year in a team lead or supervisory role.
- Excellent English verbal and written communication skills.
- Strong analytical and decision-making skills with attention to detail.
- Experience with SQL - MUST. Experience with R preferred.
- Flexibility to work with global teams.
- This is a hybrid position - must have the ability to work 2-3 days from Sao Paulo office.
*Please submit your CV/Resume in English*
In the News
Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut
Fortune Magazine: Riskified named Best Workplaces in New York for 2022
The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer
Globes: Riskified is among Israel's fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
CTech: Riskified's VP HR on Post-COVID Flexible Work Routines
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
