Meet the Team : Americas SW & Services Sales Team
The Americas SW & Services Sales Team is a high-performing, customer-focused group responsible for driving innovative Buying Programs and powerful service offerings. This team plays a pivotal role in enabling customers across the Americas to achieve their business objectives through tailored solutions that enhance value, efficiency, and scalability.
Key Focus Areas:
- Buying Programs: Promote and lead Cisco’s enterprise purchasing frameworks, such as Enterprise Agreements (EA) and other consumption-based models, to simplify procurement and empower customers with flexibility and predictable costs.
- New Services: Advocate for Cisco’s premium services, professional services, and lifecycle offerings to help customers realize the full potential of their Cisco investments.
This team collaborates closely with Account Teams, Specialists, and Partners to craft complete solutions that align with customer needs and Cisco's strategic goals. By delivering measurable outcomes and encouraging long-term relationships, the Americas SW & Services Sales Team drives durable growth for Cisco while positioning itself as a trusted advisor for customers navigating their digital transformation journeys.
Joining this team means being at the forefront of innovation, working with industry-leading solutions, and contributing to Cisco’s success in one of its most strategic markets.
Your Impact
The Account Executive - Services is a dynamic and strategic sales role focused on selling and driving the adoption of Cisco's Software Buying Program and Services portfolio. This individual will work closely with key accounts to identify customer needs, provide tailored solutions, and deliver exceptional value through Cisco’s industry-leading technologies. The role demands a strong ability to build trusted relationships, influence decision-making, and run complex sales cycles.
- Drive revenue growth by identifying, developing, and closing opportunities across Cisco's software Buying Program and Services offerings, including subscriptions, and professional services.
- Collaborate with cross-functional teams, including Account Managers, Architects, Sales Engineers, Sales Specialists, Renewal Managers and CX team to deliver comprehensive solutions.
- Develop and execute account plans, ensuring alignment with customer strategies and Cisco’s business goals.
- Lead negotiations and manage all aspects of the sales process, including forecasting and reporting.
- Foster long-term customer relationships to drive loyalty, upselling, and cross-selling opportunities.
Minimum Qualifications:
- Shown Sales Experience: Minimum of 10 years of experience in sales, with a demonstrated track record of meeting or exceeding revenue targets, specifically in software, subscription-based models, or IT services.
- Technical Knowledge: Strong understanding of enterprise software solutions, buying programs (e.g., Enterprise Agreements), and professional services within the IT industry.
- Account Management Expertise: Experience managing large enterprise accounts, with the ability to develop account plans, manage complex sales cycles, and drive customer adoption of solutions.
- Data-Driven Sales Proficiency: Ability to leverage CRM tools (e.g., Salesforce) and analytics to forecast sales, track progress, and make data-informed decisions.
Preferred Qualifications:
- Strong Communication and Influencing Skills
- Critical Thinking
- Collaboration and Teamwork
- Adaptability and Problem-Solving
- Customer-Centric Mentality
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.